l89vip Privacy Policy
Your personal information is completely safe with us. Learn in detail how l89vip collects and protects your data.
This privacy policy applies to all users of the l89vip platform. By using our website, you are considered to have agreed to the terms of this policy. Any changes will be updated on this page and you will be notified as promptly as possible.
Introduction and Applicability
l89vip ("we", "our", "platform") operates a safe and reliable online gaming service for users in Bangladesh. We place the highest importance on your personal privacy and keep all your information secure using modern data protection technology including SSL encryption.
This privacy policy covers the following topics:
- What information we collect
- How the collected information is used
- Policy on sharing information with third parties
- Your rights and choices
- Data retention and security measures
- Policy on cookies and tracking technologies
What Information We Collect
2.1 — Registration and Identity Information
When you open an account with l89vip, we collect the following information:
- Full name (as it appears on your national identity card)
- Date of birth (for age verification — we serve only those aged 21 and above)
- Mobile number and email address
- Password (stored in encrypted form — we never store passwords in plain text)
- Preferred payment method (bKash, Nagad, Rocket, Upay, bank account details)
2.2 — Identity Verification (KYC) Information
For the purpose of secure transactions and fraud prevention, we may in certain circumstances request the following documents for identity verification:
- Copy of National Identity Card (NID) or passport
- Proof of address documents (utility bill, bank statement)
- Proof of ownership of payment method
2.3 — Automatically Collected Information
While you use the platform, the following information is automatically collected through technical means:
- IP address and device identification information
- Browser type and version, operating system
- Activity logs on the platform (login times, game history, transaction records)
- Cookies and session data (details in section 6)
- Page visits, click patterns and session duration
Purpose of Data Use
l89vip uses your personal information only for the following legitimate purposes:
Information Sharing with Third Parties
Important: l89vip never sells or rents your personal information for commercial purposes. Information is shared only in the limited circumstances below.
4.1 — Payment Processors
Necessary payment information is shared with bKash, Nagad, Rocket, Upay and banking partners to complete transactions. These partners are governed by their own privacy policies and may not use your information for any other purpose.
4.2 — Technology and Service Providers
Selected technology partners for platform operations (such as server hosting, analytics, fraud detection services) may have access to limited information. All of them operate under confidentiality agreements.
4.3 — Legal Obligations
We may be legally required to provide information in accordance with court orders, lawful requests from government authorities, or applicable law. In such cases, we will provide only the minimum information requested.
4.4 — Business Restructuring
If l89vip's business structure changes for any reason (such as a merger or acquisition), user information may be transferred to the new entity. However, the terms of this privacy policy will continue to apply.
Data Retention and Security Measures
🔐 SSL Encryption
All data exchanged between your browser and our servers is encrypted using TLS/SSL technology. This ensures that no third party can intercept or read your information.
🛡️ Password Hashing
Your password is never stored in plain text in our database. Passwords are transformed and stored using industry-standard hashing algorithms.
🔍 Security Monitoring
Our systems are under continuous monitoring. If suspicious login activity is detected, security measures are automatically activated and you are alerted.
⏳ Data Retention Period
Even after an account is closed, information required to meet legal obligations will be retained for a specified period. After that it will be securely deleted.
Cookies and Tracking Technologies
What are cookies and why do we use them?
Cookies are small text files stored on your device. l89vip uses cookies for the following purposes:
- Essential cookies: Keeping your session active, maintaining login status and ensuring security. Without these, the platform does not function properly.
- Functional cookies: Remembering your preferences (language, settings) and providing a personalized experience.
- Analytics cookies: Understanding which parts of the platform are used most and improving service quality.
Cookie Controls
You have the option to accept or reject cookies from your browser settings. However, please note that disabling certain cookies may affect some platform functionality.
Your Rights and Choices
As an l89vip user, you have the following rights over your own information:
- Right to access: You may request at any time to know what information we hold about you.
- Right to correction: If there is any error in your stored information, you may request a correction. You can also update your phone number, email and other details yourself from your profile settings.
- Right to erasure: In certain circumstances you may request that your account and associated information be deleted, though some information may be required to be retained due to legal obligations.
- Right to object to processing: You may object to marketing communications or non-essential data processing.
- Right to data portability: You may request to receive your information in a common format.
To exercise any right, contact us by email: [email protected] — or send a message via 24/7 live chat.
Protection of Minors
l89vip strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
If we become aware that a minor has opened an account, that account will be closed immediately and all associated information will be deleted. To report a suspected case or for guardians, please contact us directly.
Policy Changes and Updates
We may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- Displaying a notice on the website
- Sending a notice to your registered email address
- Changing the "Last Updated" date at the top of this page
Continued use of the platform after any changes will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
Please reach out to our team for any privacy-related questions, concerns or requests to exercise your rights.
l89vip Data Protection Team
Also see related pages: Terms and Conditions | Responsible Gaming | FAQ